FAQ

It takes 1 business day to receive your ready plan after you fill out the form received after the payment.

We strive to ensure you’re satisfied with our plans. If you’re unhappy, please contact us within 3 business days of receiving the plan to discuss possible revisions. Refunds are subject to our refund policy, which is outlined in our terms and conditions.

While we provide information and recommendations for flights and accommodations, we do not book them directly. We guide you on how to make reservations yourself.

Prices can fluctuate due to changes in availability and market conditions. We provide the most accurate information available at the time of planning.

Yes, we specialize in personalized travel planning tailored to your individual needs and preferences. Contact us here.

Absolutely! We specialize in creating tailored experiences for special occasions, ensuring that your trip is memorable and unique. Contact us here.

Yes, we can tailor your travel plan to focus on specific interests or themes, whether it’s adventure, wellness, culinary experiences, or any other special interest. Contact us here.

Our primary support is during the planning phase. For assistance while traveling, please refer to our travel memo for essential contact information and tips. We offer guidance for any major issues but do not provide 24/7 support.

We strive to offer support for a wide range of destinations. However, there may be certain regions or countries with limitations based on current travel advisories or restrictions.

Yes, we provide invoices for all services rendered. You’ll receive an invoice upon completion of your plan.

We can assist with last-minute plans, though availability and options may be more limited. Contact us as soon as possible to explore your options.

We do not provide recommendations for travel insurance nor sell policies directly.

For changes or cancellations, please refer to our refund policy. We can provide guidance and support in navigating any adjustments.

Yes, our Complete plan includes a detailed itinerary that outlines your daily activities, accommodations, and other essential information to help you make the most of your trip.

We accept a variety of payment methods, including ….

There are no hidden fees. All costs associated with our services are clearly outlined in the initial quote and invoice.

We select partners and services based on their reliability, quality, and customer feedback. We continuously review and update our recommendations to ensure they meet our high standards.

Yes, we advocate for sustainable and responsible travel practices and strive to recommend partners and services that align with these values.

We recommend planning your trip 1-4 months in advance to ensure the best options and availability.

Yes, we offer gift vouchers, allowing you to give the gift of personalized travel planning.